Terms & Conditions
Reservation Procedure & Cancellation Policy
Thanks for your interest in Navis Charters. Please note that the following terms apply to make and change your reservation with Navis Charters:
In order to reserve your charter date with Navis, Navis must receive 50% payment via credit card. On receipt of payment, your reservation will be considered confirmed.
If you seek to cancel or change your reservation, you may be eligible for a refund for some or all of the amounts. If you cancel your reservation more than 72 hours before your charter reservation date and time, you will receive a 100% refund of the amounts you paid to us, less any credit card processing fees Navis had to pay. If you cancel your reservation less than 72 hours before your charter reservation date and time, for any reason, unfortunately, your payment will not be refunded and we will charge you 50%. If you cancel your charter reservation in less than 24 hours, we will keep the 50% deposit and charge you 100% of the reservation. If Navis has to cancel your charter through no fault of you or your guests, you will receive a full refund of the amounts you paid to us, less any credit card processing fees. Navis reserves the right in its sole discretion to cancel the reservation or mid trip for any reason in order to keep its passengers safe. If Navis cancels your reservation for safety reasons, Navis will promptly refund the amounts you paid Navis.
Refunds will be requested from your credit card company within 2 business days from the date of cancellation.